Gambling is for Entertainment Only — 21+ Strictly Enforced — Play Responsibly at All Times
Player Protection — 98game Commitment

Responsible Gaming
at 98game

Gambling at 98game is meant to be fun — a form of entertainment that fits within your budget and your life. For the vast majority of our players in Karachi, Lahore, Islamabad, and across Pakistan, it stays exactly that. But we know that for some people, gambling can become a problem. That is why 98game has built a comprehensive responsible gaming framework with practical tools, clear limits, and real support — all available to every registered player, free of charge, at any time.

21+ Policy Strictly Enforced Self-Exclusion Available Deposit & Loss Limits Session Time Controls 24hr Support Access
21+

Strict Age Restriction — No Exceptions. 98game enforces a minimum age of 21 years for all registered players. Any account found to belong to a person under 21 will be permanently closed and all associated balances forfeited. We use third-party CNIC-based identity verification to confirm the age of every new registrant. If you suspect a minor is using 98game, please report it immediately to [email protected].

21+
Minimum Age Requirement
5
Protective Tools Available
24h
Self-Exclusion Activation Time
6mo
Minimum Self-Exclusion Period
Player Protection Tools

Built-In Controls to Keep Gaming Safe

Every 98game player has access to these tools directly from their account settings. No fees, no waiting periods for reductions, no judgment — just practical protection at your fingertips.

Deposit Limits

Set a maximum PKR deposit amount per day, per week, or per calendar month. Once a limit is set, it takes effect immediately. Reductions activate at once; increases require a mandatory 24-hour cooling-off period before they come into force. This gives you time to reconsider.

Loss Limits

Cap the maximum amount you can lose across daily, weekly, or monthly periods. When your loss limit is reached, 98game automatically restricts further wagering until the period resets. This is one of the most effective tools for keeping your gambling spend within a pre-agreed personal budget.

Session Time Limits

Set a maximum session duration. When your session timer runs out, 98game will display a clear on-screen notification and log you out automatically. You can also enable a reality check reminder that pops up at intervals you choose — a useful nudge to take a break and reflect.

Cooling-Off Period

Take a short break from gambling without fully closing your account. Cooling-off periods are available for 24 hours, 48 hours, 7 days, or 30 days. During a cooling-off period, you cannot log in, deposit, or place bets. The restriction lifts automatically at the end of the period.

Self-Exclusion

If you feel gambling is seriously affecting your life, self-exclusion is the strongest tool available. You can exclude yourself from 98game for a minimum of 6 months, up to 5 years or permanently. Self-exclusion takes effect within 24 hours of your request and cannot be reversed during the exclusion period.

Promotional Opt-Out

Disable all bonus offers, promotional emails, and in-platform marketing messages at any time from your account settings. Removing the temptation of bonus offers can be a meaningful step toward keeping your gambling purely recreational. This setting can be toggled on or off at your discretion.

Step-by-Step Guide

How to Set Your Limits on 98game

Setting responsible gaming limits on 98game takes less than two minutes. Here is exactly how to do it from your player account. If you have any trouble at any step, contact support at [email protected] and our team will assist you directly.

Need Immediate Self-Exclusion?

If you need to stop gambling urgently, do not wait. Contact the 98game support team directly at [email protected] with the subject line "Self-Exclusion Request". Our team will process your exclusion within 24 hours and confirm by email.

During any self-exclusion period, 98game will not send you any marketing communications. Your account balance at the time of exclusion will be available for withdrawal upon verification.

1
Log Into Your 98game Account

Visit 98game.asia and log in using your registered email address and password. Make sure you are on a secure, private connection — avoid using public Wi-Fi when accessing account settings.

2
Navigate to Responsible Gaming Settings

Click your profile icon in the top right corner and select "Account Settings" from the dropdown. From the settings menu, select the "Responsible Gaming" tab. All protection tools are grouped here in one place.

3
Select the Tool You Want to Activate

Choose from Deposit Limit, Loss Limit, Session Time Limit, Cooling-Off Period, or Self-Exclusion. Each tool has its own configuration panel with clear explanations of what it does and how it affects your account.

4
Enter Your Preferred Limit or Duration

For financial limits, enter the PKR amount you are comfortable with for the daily, weekly, or monthly period. For time limits, select your preferred session duration. For cooling-off or self-exclusion, select the period length.

5
Confirm and Save

Click "Save Changes". For deposit and loss limit reductions, your new limit takes effect immediately. For increases, a mandatory 24-hour reflection period applies. You will receive an email confirmation of any limit change made to your account.

6
Contact Support if You Need Help

If you are unable to set a limit through your account settings, or if you need urgent assistance, contact our support team at [email protected]. Responsible gaming requests are treated as high-priority and are handled by a dedicated team member.

Know the Warning Signs

Signs That Gambling May Be a Problem

Problem gambling does not always look dramatic. It often builds gradually. The following warning signs are recognised by international responsible gaming organisations as indicators that gambling may have moved beyond entertainment and into harmful territory. Be honest with yourself when you read them.

Gambling with money that was set aside for rent, groceries, utility bills, or other essential household expenses in Karachi, Lahore, or wherever you live.

Chasing losses — returning to the platform to try to win back money you have already lost, often increasing bet sizes in the process.

Hiding your gambling activity from family members, friends, or colleagues, or feeling the need to lie about how much time or money you spend on gambling.

Feeling irritable, anxious, restless, or depressed when you are not gambling, or when you are unable to access the platform.

Spending significantly more time gambling than you originally intended, or finding it difficult to stop once you have started a session.

Borrowing money, taking loans, or selling personal possessions to fund gambling activity on any platform — including 98game.

Self-Assessment

Quick Self-Check Quiz

Ask Yourself These Questions
Answer honestly. If you answer "yes" to three or more, please consider using one of the 98game responsible gaming tools or seeking external support.
Q1

Have you ever spent more money gambling than you planned to before you started a session?

Q2

Have you ever gambled to try to recover money you had previously lost on any platform?

Q3

Has gambling ever caused you to neglect work, studies, family responsibilities, or social commitments?

Q4

Have you borrowed money or sold something of value specifically to finance gambling?

Q5

Have you ever felt that you need to increase the size of your bets to get the same level of excitement?

Q6

Have you tried to cut back on gambling but found it difficult or impossible to do so on your own?

Q7

Do people close to you express concern about how much time or money you spend gambling?

If you answered yes to three or more questions: This does not mean you have a serious problem, but it is a signal worth taking seriously. Consider activating a cooling-off period or deposit limit on your 98game account today, and talk to someone you trust about how you are feeling.

Common Questions

Responsible Gaming FAQ

The minimum age to register and play on 98game is 21 years. This applies to all products on the platform — cricket betting, live casino, slots, and crash games. Age is verified via CNIC validation at the point of registration. Accounts that cannot pass age verification will not have access to deposit or wagering features. There are no exceptions to this policy.

No. Once a self-exclusion period has been activated, it cannot be reversed, shortened, or overridden for any reason during the active exclusion period. This is a deliberate design choice — the whole point of self-exclusion is to provide a firm, unbreakable barrier during a period when you have identified that gambling is causing harm. After the exclusion period ends, you may request reactivation with a mandatory 7-day cooling-off period before access is restored.

Deposit limit reductions take effect immediately upon saving. If you lower your daily limit from Rs 10,000 to Rs 5,000, the Rs 5,000 limit applies right away — even mid-day. Increases, on the other hand, are subject to a mandatory 24-hour waiting period. This asymmetric design ensures that players can reduce their exposure instantly while giving themselves time to reflect before increasing it.

No. When a cooling-off period or self-exclusion is active, 98game will suspend all marketing communications to your registered email address and mobile number for the duration of the restriction. If you receive any marketing communication during an active restriction period, please report this immediately to [email protected] so we can investigate and rectify it.

Any real-money balance remaining in your account at the time self-exclusion is activated will be preserved. You may request a withdrawal of your balance during the self-exclusion period by contacting [email protected]. Bonus balances that have not yet met wagering requirements will be forfeited upon self-exclusion activation, as per the standard 98game bonus terms. Withdrawal of real-money balances will be processed via your last verified payment method — JazzCash, EasyPaisa, or bank transfer.

98game monitors player account data for behavioural indicators associated with problem gambling — including sudden large increases in deposit amounts, rapid loss-chasing patterns, significantly extended session durations, and erratic betting behaviour. Where these patterns are detected, a member of the responsible gaming team may reach out directly to check in. This is not punitive — it is part of our duty of care to every player on the platform. Players may also flag their own concerns to the team at any time without any negative consequence to their account standing.
Play Within Your Means

Enjoy 98game — Responsibly

PSL cricket betting, live casino tables, and top slots — all more enjoyable when you are playing within a budget you are comfortable with. Set your limits today and keep the game fun. 98game is here for the long run, and so should your hobby be.

Set My Limits Now Explore 98game Casino

21+ only. Gambling involves financial risk and can be addictive. Please gamble responsibly and within your means.
For support, contact [email protected] — our responsible gaming team is available 24 hours a day.